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Knowledgebase: vBarter FAQ's
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vBarter - Automatic e-mail to new clients with username and password information
Posted by Bruce Kamm (Import) on March 22 2011 07:06 PM
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A: Does vBarter automatically send an email to new clients with username and password?
Q: vBarter sends an email with the login, but the password is hidden for security purposes.
It is always best to call the member after their account is set-up, give them their password, and have them try their login while on the phone, as it is a perfect opportunity to have them enter an item in your marketplace and give them a quick orientation to the software. Most important is to show them how to post a transaction, how to view their statement and how to add an item to the marketplace.
You'll find that a 5-10 minute orientation will save many hours of time, as they will do things themselves instead of contacting you or their broker over and over again to do it for them.
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