Knowledgebase
vBarter - Automatic e-mail to new clients with username and password information
Posted by Bruce Kamm (Import) on March 22 2011 07:06 PM
A: Does vBarter automatically send an email to new clients with username and password?
 
Q: vBarter sends an email with the login, but the password is hidden for security purposes.
 
It is always best to call the member after their account is set-up, give them their password, and have them try their login while on the phone, as it is a perfect opportunity to have them enter an item in your marketplace and give them a quick orientation to the software. Most important is to show them how to post a transaction, how to view their statement and how to add an item to the marketplace.
 
You'll find that a 5-10 minute orientation will save many hours of time, as they will do things themselves instead of contacting you or their broker over and over again to do it for them.
(44 vote(s))
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