Knowledgebase
How To - Credit back part of a sale posting?
Posted by Bruce Kamm (Import) on November 13 2009 04:41 AM

Q: How do I credit back part of a sale posting?

 

A: There are two ways to credit back part of a transaction.... 

 
Posting Adjustment: Post a negative trade amount equal to the amount of credit desired, using the same buyer as the buyer and the same seller as the seller.
 
Cancel & Re-post: Reverse the original transaction, then post a new transaction for the appropriate amount. 

To reverse a transaction, when logged in as an Admin, find the transaction on the members statement, click the transaction number, then click the Reverse Transaction button.


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