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Knowledgebase: vBarter Features
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vBarter - Automated Broker (IVR)
Posted by Bruce Kamm (Import) on November 11 2009 09:31 AM
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The more ways you provide for your members to post transactions, the more transaction and trade velocity you will have in your exchange. Members can post transactions:
This article addresses Automated Broker (IVR) Phone Postings...
Empower your members with enhanced account information and transaction processing using a touch tone phone. Included with subscription levels of Pro or higher, the vBarter Interactive Voice Recognition (IVR) interface can be accessed by your members with a toll free call to 866-398-3590.
By selecting or speaking their selection, callers can listen to their trade balance, their available balance and their cash fees owed, or they will be prompted to post a transaction from a buyer’s account to their account. As with all postings, results are in real time and will immediately be displayed on their statement in your online exchange.
24/7 account information and phone postings will increase your trade velocity and reduce administrative tasks. The 24/7 IVR system will provide a new way for members such as restaurants, dry cleaners and other establishments with retail locations to post transactions at the Point of Sale. It’s quick. It’s easy! Members are already use to telephone interfaces, as they use phone based systems everyday for online banking and credit card account information.
Automated Broker IVR is included with Pro, Enterprise, Network & Clearinghouse subscriptions or available as an option with a Basic subscription. For additional info or questions, please submit a ticket.
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